The absence of sound when screen sharing in Zoom on Android is a fairly common issue with multiple possible causes. First, it’s important to note that sharing video with sound is only possible if your device is running Android 10 or later.
On all other versions, you will only be able to share video, but the sound will not be transmitted.
Why is there no sound when sharing a screen in Zoom?
If your smartphone or tablet supports sharing video with sound, you will see a “Play Audio” button. To activate it:
- During the meeting, tap the “Share” button (usually, you need to be the host or co-host), then select “Screen” and tap “Start.”
- Next to the “Stop Sharing” button, select “Play Audio.”
In some cases, even after pressing the “Play Audio” button, there may still be no sound. If this happens, try the following solutions.
Update the Zoom app to the latest version
To update Zoom:
- Open Google Play and tap your profile icon in the top right corner.
- Select Manage apps & device.
- Go to the Updates available section, find Zoom, and tap Update.
Restart your device
Restarting your device can help resolve temporary issues. Try turning your device off and back on to see if this fixes the sound problem.
Clear the app cache and data
Sometimes, corrupted cache files can cause apps to malfunction. Clearing the Zoom app cache may help resolve these issues.
Cache files are temporary files that apps store on your device to speed up performance. For example, if you frequently visit the same page in an app, part of its content may be saved in the cache so it loads faster next time.
To clear the cache:
- Go to your device settings and find the Apps section.
- Locate Zoom in the list and tap on it.
- Go to the Storage section and select Clear Cache.
Additionally, uninstalling and reinstalling the Zoom app may sometimes help.
If none of the above solutions work, contact Zoom Support for further assistance.
Now you know why is there no sound when sharing a screen in Zoom